Terms of Service
1. Provider
trynexisa.com, private entrepreneur (PE), 15B Khreshchatyk Street, Business Center Leonardo, Kyiv, 01001, Ukraine; EDRPOU 13049489; single tax payer, VAT not applicable; contact@trynexisa.com; +380 665 811 5896; Managing Director Laura Klein.
2. Scope of services
We provide website design and development. Before ordering you receive the scope, deliverables, total price, third-party costs (trynexisa.com, hosting, licences), timelines and support terms under the Law of Ukraine "On Consumer Protection" No. 3153-IX of 10.06.2023 and the Law of Ukraine "On Electronic Commerce" No. 675-VIII of 03.09.2015.
3. Prices, timelines, support, liability
Prices are set in the offer; third-party costs are charged at cost or paid directly. Timelines are good-faith estimates. Support covers defect correction for 30 days after acceptance. We are liable within the limits of Ukrainian law; mandatory consumer rights are unaffected, and we are not liable for indirect losses or third-party services.
4. Complaints
Write to contact@trynexisa.com; we respond within 10 business days. Unresolved disputes are heard by the courts of Ukraine.
5. Personal data and cookies
Personal data is processed under the Law of Ukraine "On Personal Data Protection" No. 3633-IX of 25.04.2024; non-essential cookies require prior consent under the Law of Ukraine "On Electronic Communications" No. 1089-IX of 16.12.2020.
6. Advertising
Advertising is identifiable and accurate under the Law of Ukraine "On Advertising" No. 270/96-VR of 03.07.1996; unverifiable ranking or performance guarantees are not given.